. Nature of Services

DIGI NEST Solutions Limited provides digital services only, including:

• Website development
• UI/UX design
• SEO services
• Software development
• Digital consulting

No physical goods are shipped or sold.

2. Refund Eligibility

Refunds may only be granted under the following conditions:

• The project has not started after payment
• Mutual written agreement to cancel before work begins
• Failure to deliver services due to company-side inability

3. Non-Refundable Situations

Refunds will NOT be provided for:

• Work already completed or delivered
• Change of mind after project initiation
• Delays caused by incomplete client communication or missing materials
• Approved milestones or partial deliveries
• Digital assets already shared or deployed

4. Dispute Resolution

In case of disagreement:

• Both parties agree to attempt resolution via communication first
• If unresolved, escalation will be handled via written agreement or mediation

5. Chargebacks

Unauthorized chargebacks are considered a breach of agreement and may result in:

• Immediate service termination
• Suspension of access to deliverables
• Legal action if necessary

Shipping & Delivery Policy (Service-Based Only)

1. No Physical Shipping

DIGI NEST Solutions Limited does not ship any physical products.

2. Digital Delivery Only

All services are delivered digitally via:

• Email communication
• Cloud storage links
• Hosting servers
• Project management tools

3. Delivery Timeline

• Timelines are defined before project initiation
• Delivery schedules depend on project scope and client response time
• Any delay caused by client-side feedback or missing content is excluded from timelines

4. Acceptance of Delivery

A project is considered delivered when:

• Final files or access are shared
• Client approves the work (written or implied approval after delivery period)

Terms & Conditions

1. Agreement to Terms

By accessing our website or purchasing services, you agree to these Terms & Conditions.

2. Service Scope

We provide professional digital services only. All project scope must be agreed in writing before commencement.

3. Payments

• Full or partial advance payment may be required
• All payments are non-refundable unless stated otherwise
• Late payments may pause or delay work

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete project information
• Supply required content on time
• Review and respond within agreed timelines

Delays caused by clients are not the responsibility of the company.

5. Intellectual Property

• Final delivered work becomes client property after full payment
• We retain the right to display work in portfolios unless otherwise agreed in writing

6. Limitation of Liability

We are not liable for:

• Business losses or indirect damages
• Third-party tool failures
• Hosting or domain issues after handover
• Modifications made by the client after delivery

7. Termination

We reserve the right to terminate services in case of:

• Breach of agreement
• Abusive behavior
• Non-payment

8. Governing Law

These terms are governed under applicable laws of the jurisdiction in which DIGI NEST Solutions Limited operates, unless otherwise agreed in contract.